01
Who is actually staying in my home?
Every booking is checked before it's accepted: who is coming, how many and why. Parties and events are turned away, and a security deposit is taken where the home needs one.
Luxury home management
Short lets for exceptional homes, looked after beautifully
For owners of large and high-spec homes who want the income without the worry. Guests checked before every stay, a price that protects the home, and one senior contact who knows it inside out.
- Free, no obligation
- No minimum term
- Your own dates always come first
PicturedOld Lakenham
Discover more
Our numbers so farFrom our own booking records
21,000+nights booked
3,600+guests hosted
4.8★guest rating on Airbnb
+38%more than a long let, on average
Where these numbers come from
All figures come from our own booking records, across every home we manage. We're happy to show you the data on your call.
Your home is listed on
AirbnbBooking.comVrboExpediaTripAdvisorGoogleDirect with usAirbnbBooking.comVrboExpediaTripAdvisorGoogleDirect with us
What matters to owners
More to protect, and more to gain
A larger home can earn more per night on Airbnb, Vrbo and Booking.com than almost any other short let, and it has more to look after. Here are the questions worth asking before you hand over the keys, and our answers.
02
Will it be looked after between stays?
Cleaning and fresh linen after every stay, a check after every checkout, and pools, hot tubs, gardens and heating coordinated with contractors we trust.
03
Will it earn what a home like this should?
Prices are updated daily for the season and local events, never below a floor you agree, and the home is offered to three kinds of guest.
04
What about the neighbours?
House rules are agreed with you first: group sizes, quiet hours and no parties. Guests can reach us 24/7 while they stay.
05
Can I still use it myself?
Yes, whenever you like. Block dates for yourself or your family with one message, and we plan the calendar around them.
06
Will I know what's going on?
One senior contact who knows the house, and an owner dashboard with every booking and an itemised statement each month.
The kind of home we look after
Space, grounds and a sense of occasion
This is
Old Lakenham
A large family house in landscaped gardens, with an outdoor pool, a hot tub and room for a big group to stay together.
- Outdoor pool and hot tub
- Garden room by the pool
- Gym and games room
- Pond and waterfall
- Kitchen with an island
- Formal dining room
What's included
Everything handled, nothing overlooked
Choose a part of the service to see what it covers.
01 of 07
Presentation that matches the price
The photos are the first thing guests see, and the finish is the first thing they notice when they walk in.
- Professional photography, booked through our UK network
- Listing copy written to sell the home
- Fresh linen and a styled finish before every arrival
02 of 07
Guests checked, not just accepted
Every request is looked at before it becomes a booking, so you know the kind of guest in your home.
- Who is coming, how many and why
- Parties and events turned away
- A security deposit where the home needs one
03 of 07
Priced for the home, not just the calendar
A larger home should never be let cheaply to fill a gap. Prices move with demand, above a floor you agree.
- Prices updated daily for seasons and local events
- A nightly floor and minimum stays set with you
- Listed on the big booking sites and marketed direct
04 of 07
The house and grounds looked after
Everything that keeps a larger home at its best, organised for you between and around the stays.
- Cleaning and linen after every stay
- A check after every checkout
- Pools, hot tubs, gardens and heating coordinated with contractors we trust
05 of 07
Guests looked after, day and night
Guests have someone to ask at any hour, so questions and problems never land with you.
- Guest messaging, 24/7
- House rules agreed with you and shared before arrival
- Any damage claim handled for you
06 of 07
One senior contact for your home
One person who knows the house, its quirks and how you like things done.
- A named senior manager
- Your own dates planned in with one message
- Straight answers, without being passed around
07 of 07
Every booking, in one place
Log in whenever you like to see how the home is doing.
- Owner dashboard with bookings and revenue
- One payout and an itemised statement every month
- Every booking and every deduction shown
Your home, your rules
Still your home, whenever you want it
Many larger homes are also second homes. We plan the calendar around you, not the other way round.
- Your dates come firstBlock time for yourself or your family whenever you like, with one message to your contact.
- House rules you agreeMinimum stays, group sizes, pets and quiet hours are set with you before the home is listed.
- Ready when you arriveThe same clean and checks before your own stays as before a guest's.
DecemberExample calendar
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Your stayGuest staysOpen to book
Christmas at home, with bookings either side.
Where the bookings come from
Three kinds of guest, one well-used home
We also place business teams and insurance families, so a larger home has more good bookings to choose from, in more months of the year.
Holiday groups
Families and friends travelling together for summer holidays, reunions and Christmas, who want the whole house to themselves.
When: weekends and school holidays
Business teams
Project teams, senior staff and companies that want a whole home for a week or more, with one invoice. Business stays
When: all year, mostly midweek
Insurance families
When a family's own home is damaged, insurers look for a like-for-like home nearby, often for weeks or months. A large home suits a large household. Insurance stays
When: all year, busiest in winter
How the three fill a typical year A typical pattern, not a forecast
QuietSome demandSteadyBusy
JFMAMJJASOND
Holiday groups
Business teams
Insurance families
All three together
How it works
From first call to first guest
- 1
Free assessment
Tell us about the home. We look at comparable high-end homes nearby and what they achieve through the year, and send you a written assessment.
Your part: five quick questions
- 2
A walk-round and a plan
We walk the house and grounds with you, then agree the kind of guest, the minimum stay, the price floor and the house rules.
Your part: an hour together
- 3
We get it ready
Photography, listings, linen, compliance paperwork and safety checks, all arranged by us.
Your part: approve the listing
- 4
Bookings, then payouts
Your senior contact runs bookings, guests and upkeep. One payout and an itemised statement every month.
Your part: read your statement
Fees
A simple fee, and only when you earn
No monthly charge, no minimum term, and nothing to pay when your home sits empty.
Airbnb, Booking.com, Vrbo etc.
15%+ VAT
Taken from the payout after the platform's commission, and only when a booking pays out.
You keep the rest
Our fee
- No monthly charge
- No minimum term
- Nothing when empty
Everything in the three lists below is covered by this fee and the one-off setup fee, with photography priced on its own. Cleaning is paid by guests.
+5%+ VAT
On bookings we bring you ourselves. We do the marketing and build repeat guests, and you keep bookings that never touch a platform or pay its commission.
One-off setup fee
Covers listing creation and guest-ready checks. Professional photography is booked through our UK network and priced separately, and both are agreed with you before anything starts.
Cleaning is charged to guests, not to you.
Before launch
- Professional photography
- Listing creation and copy
- Compliance paperwork
- Cleaning team set up
Every stay
- Guest vetting
- Guest messaging, 24/7
- Cleaning and linen
- Damage claims handled
Every month
- Daily pricing updates
- Maintenance coordination
- Owner dashboard
- Itemised statement
Paid monthly with a full statement showing every booking and every deduction. 30 days' notice in your first three months, 90 days after that.
See what my home could earn →There's no fixed line. It's usually a home with four or more bedrooms, a high-spec finish, or something guests will pay more for, such as a pool, grounds, a view or a hot tub. If you're not sure, ask for an assessment and we'll tell you whether this service fits.
We check every booking before accepting it, set clear house rules and turn away parties and events. Where the home needs it, we take a security deposit at a level you set, and we handle any damage claim for you. Our guide to guest damage explains more.
Yes. Block dates for yourself or your family whenever you like, with one message to your contact. We plan the calendar around the dates that matter to you.
No. For a luxury home we aim for fewer, better-paid stays. We agree a price floor and minimum stays with you, so the home is never let cheaply just to fill a gap.
The same fees as every home we run, set out in full in our fees above: a percentage of each booking, a one-off setup fee, and nothing when the home is empty.
Across England and Wales, wherever we can look after the home properly. See where we work, or ask about your area on a call.
You'll need insurance that covers short lets, and some areas have their own rules. In London, for example, a home can be let for up to 90 nights a year without planning permission. Our guides to short-let rules and council tax and business rates explain more.
Yes. There's no minimum term: 30 days' notice in your first three months, and 90 days after that.
Step 7 of 7
When shall we talk?
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Your details are with us. Rather we got in touch instead?
Thank you. We'll take it from here.
Your reference
- 1We study your home and comparable high-end homes nearby.
- 2We contact you to talk it through.
- 3You receive a written assessment to keep, whatever you decide.
See what your home could earnGet my free assessment →