How it works
From first call to first payout.
Exactly what happens when you hand your home to us: what we do, what you do, and when the money reaches you.
- Free earnings reportWithin 24 hours01
- Set upCleaned, photographed, listed and priced02
- Go liveUsually 3 days after the photos03
- Get paidOn the 10th, every month04
Step by step
Four steps, then we run it.
Most of the work is ours. Your part is the home itself and a few calls only an owner can make.
Your free earnings report
Tell us about your home: the type, the bedrooms, what is happening with it now and what you would like from it. We compare it with similar homes nearby and send a written, month by month report within 24 hours, free and with no obligation.
- Estimated income for the year, after all fees
- A quick call to talk it through
- Setup and photography costs agreed before you sign
Made guest ready
Once you sign, we book a clean first wherever we can, so the home is spotless and every bed is made up when the photographer arrives. Then we write the listing, set the pricing and line up cleaners and linen for your guests. Your part is the home itself: furnished, with linen, keys and two lock boxes, and the calls only an owner can make.
- A clean before the photos, wherever we can
- Professional photos
- Listing written and priced
Live and booked
Your home usually goes live about three days after the photos are taken, on Airbnb, Booking.com, our own website and many more booking sites. We price every night against local demand, so a quiet weeknight and a busy weekend are never sold at the same rate.
- Listed far beyond Airbnb and Booking.com
- Every night priced on its own
- Quieter gaps filled with work and insurance stays
Paid every month
Your statement arrives around the 7th of each month, with every booking and every cost on its own line. Payment follows on the 10th, and your owner portal shows your calendar, earnings and statements whenever you want to look.
- Statement around the 7th
- Paid on the 10th
- Your owner portal, any time
Where your home is listed
Seen by more guests, not just on Airbnb.
Airbnb, Booking.com and our own website are the names people know. Behind them sit many more booking sites, and two networks of our own.
Airbnb, Booking.com and many more booking sites, all kept in step from one calendar.
Guests who book direct with us, with no booking site commission on the stay.
We keep the details of every insurance provider that has booked with us and add our homes to their register, so displaced families can be placed with us directly.
New homes go out to the building contractors who book with us, so their site teams can book a whole home near the job.
How the insurance network works
When a family has to leave home, their insurer can come straight to us.
Insurance stays are busiest in winter, so they help fill the quieter months, often for weeks at a time.
- 01We list your home
On Airbnb, Booking.com, our own website and many more booking sites.
- 02Added to insurers’ registers
Every insurance provider that has booked with us gets your home on its register.
- 03A family needs a home
After a leak, fire or flood, their insurer needs somewhere nearby, often for weeks or months.
- 04They book with us directly
The insurer finds your home on its register and books it with us, without going through a booking site.
While guests stay
Every stay, handled.
Six things happen around every stay. You do none of them.
Booked
Listed far and wide, and priced for that exact night.
Checked
ID, a signed agreement and a deposit or waiver before anyone arrives.
Welcomed
Check in details sent, and our team on hand for every message.
Looked after
Problems sorted, and we ask before spending over £100.
Cleaned
A full clean and fresh linen, paid for by guests.
Ready
Inspected after every stay, ready for the next guests.
Who does what
You own the home. We run the let.
Once you sign, the split is simple. You look after the home itself, the bills and the supplies. We do the rest.
- Insurance, lender and lease consent
- Fire risk assessment and gas safety
- Furnishing, linen, keys and two lock boxes
- Bills, broadband and supplies
- Listings and nightly pricing
- Guest checks before every stay
- Guest messages and calls
- Cleaning and linen, paid for by guests
- Repairs arranged
- Registration where it applies
- Your monthly statement
Your home, your rules
Still yours, whenever you want it.
Handing over the running of the let does not mean handing over the home.
Block dates for yourself whenever you like, and we take bookings either side.
We agree the house rules with you before your home is listed anywhere.
No long tie in. Leave with 30 days’ notice in your first three months, and 90 days after that.
How long does it take to go live?
Usually about three days after the photos are taken, as long as the home is furnished and your paperwork is in place.
Why do you clean before the photos?
So the photos show the home at its best. Wherever we can, a clean goes in first, so every room is spotless and every bed is made up when the photographer arrives.
What do I need to sort before the first guest?
Tell your insurer and mortgage lender, check your lease if you have one, and make sure your fire risk assessment and gas safety check are in place. The home should be furnished, with linen, keys and two lock boxes.
Can I still use my home?
Yes. Block dates for yourself whenever you like, and agree the house rules with us before we list.
How and when am I paid?
Monthly. Your statement arrives around the 7th, with every booking and every cost on its own line, and you are paid on the 10th.
Why might my first statement look small?
Booking platforms pay around each stay, not when the booking is made. A stay booked now for later in the year is paid once it happens, so it shows on a later statement.
What if I want to stop?
Give 30 days’ notice in your first three months, or 90 days after that. The home stays yours throughout.
Your home, as a short let
Free earnings report